Award Datapoint Europe

At AVAYA’s Partner Connect Day in Maarssen in the Netherlands, Datapoint Europe did receive an award in the category Enterprise. Datapoint Europe has been awarded for the significant expansion of its international Enterprise customer’s portfolio and closing in the largest Enterprise deal in 2014. In the light of Datapoint Europe go-to-market model this clearly proofs the partnership between both companies by unlocking true globalization towards the local market.

Datapoint Europe is one of the Founding partners of its Intelligent Communication Alliance (ICA). As a specialized systems integrator, the Alliance holds over 336 AVAYA certifications with expertise in IP telephony, Contact Center, messaging and Unified Communications.

The synergy that the ICA provides is based on being able to offer a single point of contact for:

  • Global technology and service framework contracts
  • Global technology and service pricing agreements
  • Local billing, currency, language and technology capability
  • Consistent design, project management, implementation and support capability
  • Consistent account management and development

This translates into reduced time to design, procure and deploy within a consistent quality standard. The ICA brings a new capability to multinationals that have Avaya centric infrastructure, yet struggle with multi-partner regional management and the inconsistencies and duplication of effort inherent in this partnering model.

The ICA offers a global capability with a unique local and regional focus.

  • Contracting
  • Design
  • Delivery and Implementation
  • Support

The goal of our support service is to reduce the management complexity normally encountered in coordinating global estates, freeing up client time and resources.